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Gurgaon, Hisar, Rohtak, Mandi, Una, Noida, Haridwar, Pauri Garhwal, Udham Singh Nagar, Delhi, Kotdwara
Designation-Relationship Manager
CTC-4 LPA
Key Responsibilities:
Client Relationship Management:
Develop and nurture strong relationships with key clients, ensuring a high level of satisfaction and loyalty.
Client Onboarding & Consultation:
Oversee the onboarding process for new clients, understanding their unique needs, and providing tailored advice and solutions to meet their objectives.
Account Growth & Retention:
Identify opportunities for expanding client accounts and increasing revenue through upselling and cross-selling. Monitor client accounts and provide recommendations to enhance the client experience.
Problem Resolution & Support:
Serve as the primary point of contact for resolving client concerns or issues, ensuring timely and effective solutions to any problems or escalations.
Market Research & Insights:
Stay informed about industry trends, client needs, and competitors to provide valuable insights to clients and help improve internal strategies and offerings.
Collaboration & Coordination:
Work closely with internal teams (sales, marketing, product, etc.) to ensure smooth execution of client projects, deliveries, and continuous service improvements.
Performance Monitoring:
Track client satisfaction and performance metrics, preparing reports on client engagement, satisfaction, and overall account health.
Contract Negotiation & Renewals:
Manage the renewal process for client contracts, ensuring terms are met, and identifying areas to improve or enhance service offerings.
| Experience | 1 - 7 Years |
| Salary | 3 Lac To 4 Lac P.A. |
| Industry | Sales & Marketing / Business Development / Telecaller |
| Qualification | |
| Key Skills | Recruitment Lead Relationship Manager |
(311)Sales & Marketing / Business D...
(188)Financial Services / Banking, ...
(15)HR / Recruitment / Administrat...
(13)Corporate Planning & Strategy ...
(11)Accounting / Auditing / Taxati...
(9)ITES / BPO / KPO / LPO / Custo...
(6)Manufacturing / Production / Q...
(6)Front Office / Reception / Com...
(5)Education / Teaching / Trainin...
(4)Analytic and Business Intellig...
(2)Engineering / Engineering Desi...
(2)IT Hardware / Technical Suppor...
(2)IT Software - Application Prog...
(2)Marketing / Advertising / PR /...
(1)Supply Chain / Purchase / Proc...
(1)IT Software - Ecommerce / Inte...
(1)Public Relation (PR) / Advert...
(1)Health Care / Pharmaceuticals ...
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