Skywings Advisors Private Limited

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Phone Banking Officer

Role and Responsibilities:

· Handling of inbound calls received from customers enquiring on their account, product or process related information. Strive to consistently meet Customer Satisfaction Parameters and meet the defined service standards.

· Consistently demonstrate customer focus while addressing customer, queries and satisfactorily resolve queries and complaints received from customers.

· Revenue generation through cross selling of the Banks products identified for cross-sell. Cross-selling of all products.

Experience 0 - 2 Years
Salary 1 Lac 50 Thousand To 2 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Other Bachelor Degree
Key Skills Customer support customer care customer handling


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