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Job openings for Learning Development Trainer in Chennai

Trainer DM - Learning & Development - Tele Vertical

Chennai

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The Trainer - Deputy Manager role in the Learning and Development (L&D) Department at Bank tie up for the Tele Vertical focuses on training and development for tele-sales and customer support teams. The role involves creating and delivering training programs, ensuring that team members are well-equipped with product knowledge, communication skills, and sales techniques.
Key Responsibilities:
Training Delivery:
Design, develop, and deliver training programs for tele-sales teams.
Conduct product, process, and soft skills training sessions for new hires and existing staff.
Content Development:
Create training materials, modules, and assessments specific to the tele-sales vertical.
Update training content as needed to reflect product updates and market changes.
Performance Monitoring:
Evaluate trainee performance and provide feedback to improve skills.
Track training effectiveness and identify areas for further development.
Coordination & Collaboration:
Coordinate with team leaders and managers to assess training needs.
Work closely with HR and other departments to ensure alignment with organizational goals.
Reporting & Analysis:
Maintain records of training progress and report on key metrics (e.g., training completion, performance improvements).

Experience	4 - 6 Years
Salary	6 Lac To 9 Lac 50 Thousand P.A.
Industry	Sales & Marketing / Business Development / Telecaller
Qualification
Key Skills	Life Insurance Training Manager Sales Training Virtual Training L&d Learning & Development

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