Kannur, Thiruvananthapuram, Puducherry, Chennai, Coimbatore, Erode
KEY RESPONSIBILITIES:
Maximize Paid to Applied Business in coordination with Issuance/underwriting team and finance
Handling Centralized welcome calling Process.
Reduction in Discrepancy ratio.
WIP Management - GO actionable TAT, issuance TAT.
Vendor Bill Management
Manage Dashboards & Governance for field ops
Field operation & HO coordination for field operation fulfillment support.
Lead Employee engagement initiatives for CAT-ops
MEASURES OF SUCCESS:
Paid to Applied Business ≥92%
Ensure 100% welcoming calling on applied new business on time
Minimize channel discrepancy ratio <5%
Reduction in Business leakage <5 %
Improvement in Employee engagement score
QUALIFICATION & EXPERIENCE
Graduate in any discipline.
5-7 years of experience in New Business.
Life insurance experience is preferred
KNOWLEDGE & SKILL
Excellent Inter-personnel skills
High internal customer centricity
Relationship building
JOB DESCRIPTION
Job Title: Deputy Manager –Customer Advisory Team Band: 5B
Reporting To: Assistant
Vice President
Incumbent: Department:
Customer Advisory Team
Supervising: JD defined on: Location: Gurgaon
Experience | 1 - 6 Years |
Salary | 2 Lac To 3 Lac 75 Thousand P.A. |
Industry | Sales & Marketing / Business Development / Telecaller |
Qualification | B.A, B.Arch, B.B.A, B.C.A, B.Com, B.E, B.Ed, B.Pharma, B.Sc, B.Tech |
Key Skills | Sale Sales Field Sales Banking Sales Insurance Sales Casa Sales |
(143)Sales & Marketing / Business D...
(83)Financial Services / Banking, ...
(11)HR / Recruitment / Administrat...
(7)Accounting / Auditing / Taxati...
(4)Analytic and Business Intellig...
(4)Front Office / Reception / Com...
(3)Corporate Planning & Strategy ...
(2)IT Software - Application Prog...
(2)Manufacturing / Production / Q...
(2)Education / Teaching / Trainin...
(1)Health Care / Pharmaceuticals ...
(1)Engineering / Engineering Desi...
(1)IT Hardware / Technical Suppor...
(1)ITES / BPO / KPO / LPO / Custo...
(1)Marketing / Advertising / PR /...
(1)Supply Chain / Purchase / Proc...
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