Job openings for customer care executive in mohali

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Keyword

Location

Functional Area

Experience

Outbound Customer Care Executive

Mohali

Outbound Customer Care/ Phone Banking

- Banking

- Fresher or exp in voice process/ BPO can apply
upto - 2.55 Lacs per annum (Fixed)
- Graduates ( Any Stream )
Only Female Candidates Required

Responsible for ensuring delivery of competent and consistent service in line with set standards that results in
an enhanced customer experience for bank customers.
? Ensure Outcalling is done to Customers for clarifying customer queries on transaction declined due
to card control not enabled, Renewal and upgrade customers for welcome call/feature
enforcement
? To ensure that the defined benchmarks on service experience, call handling time, quality …etc
parameters are met consistently , including the call productivity standard
? To ensure zero defects processing of all customer requests
? To ensure complete and accurate resolution within the defined TATs.
? To ensure process compliance as per the set Audit and SQ guidelines.

Industry
Staffing & Recruiting
Employment Type
Full-time

Experience	0 - 5 Years
Salary	2 Lac To 2 Lac 50 Thousand P.A.
Industry	Financial Services / Banking, Investments / Insurance / Stock Market / Loan
Qualification	Other Bachelor Degree
Key Skills	Telecaller Tele Sales Officer Tele Bpo Fresher Customer Care walk in

About Company

Contact Person	Sakshi
Mobile	9759214475
Email ID	Skywingsadvisors14@gmail.com

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