Job openings for credit officer in gurgaon delhi

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Credit Officer

Gurgaon

Job Description of Officer Credit

1. Ensure all DOVR files achieve status ITPD or ITSC within 4 hours of the file achieving
DOVR status.
2. Prepare a note sheet with notes reflecting all queries and pending documents. This
note sheet is the support tool to call the customer and resolve pending issues
3. NECESSARILY call the customer. We expect all customers to be called so that we
acknowledge the receipt of his application and papers. Confirm pending documents,
agree to next action for every document and query. There are instances when a
customer is unable to take a call, in such cases send an email.
4. Prepare the interview sheet on line and as part of the interview sheet, update all
pending documents and queries. All pendencys to be assigned for next action, date
& time, the person who will perform the next action.
5. Refresh dashboard to understand if all pending documents and queries are resolved
even while the status remains ITPD.
6. Ensure all actions due by all concerned are taken, follow up done with the customer
and SO, if required, new action date and time assigned. Wherever required due
escalations to be done for non performance of action due
7. It is expected that the Officer Credit will complete the file and move it to RHDFC
stage in 3 working days of the file achieving DOVR status.
8. 80% of the files submitted as RHDFC should not appear in File Requirements (FR).
9. The rest 20% should be resolved within 2 working days of the FR being raised.
10. All queries raised or pending documents identified by HDFC need to examined and in
case not found genuine, revert to HDFC immediately so that the file does not reflect
in FR for the wrong reasons.
11. If the FR status is agreed upon, then speak to the customer and / or the SO, resolve
the query, update and revert to HDFC. In case the query resolution requires
submission of a document, try to secure the same on email preferably so as to save
time. If the documents are voluminous or cannot be mailed

Experience	1 - 5 Years
Salary	3 Lac To 4 Lac 25 Thousand P.A.
Industry	Financial Services / Banking, Investments / Insurance / Stock Market / Loan
Qualification	Other Bachelor Degree
Key Skills	loans credit analysis Credit Evaluation credit management finance walk in

About Company

Contact Person	Nidhi
Mobile	9997817079
Email ID	assuredjob14@gmail.com

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