Pune
Job Description:
• Strong understanding of products and services (specifically banking)
• Incorporates product knowledge into internal and external customer communications
• Demonstrates knowledge of insurance and claims industry
• Understands who to go to for additional information
• Understands processes, workflows and policies
• Communicates in a timely and effective manner (verbally and written)
• Understands priorities and objectives to ensure all deadlines are met
• Claims Management: Understand how handles claims for banking clients, including the process for reporting, investigating, and resolving claims related to various banking products and services.
• Risk Management: Have knowledge of the risk management solutions provided to help banking clients identify, assess, and mitigate risks associated with their operations, such as fraud, cybersecurity, and compliance.
• Insurance Programs: Understand the insurance programs offered to banking clients, including coverage for property and casualty, liability, professional indemnity, and other specialized insurance products tailored to the banking industry.
Desired Candidate profile:
• Good Insurance Knowledge mandates a good understanding of general claims processing and insurance concepts
• Strong Excel skills for calculation/tracking purposes (e.g., pivot tables, complex formulas, data mining, etc.)
• Strong communication skills (written & oral)
Shift: Night Shift (9 pm – 6 am) (Night shift allowance 500 per night)
Work mode: Hybrid
Experience | 8 - 14 Years |
Salary | Not Disclosed |
Industry | Financial Services / Banking, Investments / Insurance / Stock Market / Loan |
Qualification | B.Com, M.B.A/PGDM, M.Com |
Key Skills | Claims Specialist General Insurance Insurance Analyst Pivot Table Claim Officer |
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