Job openings for branch manager in surat vadodara

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Branch Manager

Surat, Vadodara

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* Responsible for managing business of the branch and supervise service to all bank customers i.e. RL, Wealth, Credit Card Corporate Banking & SME.
* Ownership of P & L of the branch along with number targets for the branch.
* Responsible for guiding and mentoring branch staff (sales and service) for enhancing productivity and flawless customer service.
* Daily morning huddle with branch staff with agenda as mentioned below :
o Business of the previous day and key achievements of the previous day.
o Discussion on any new process /Product/Service or changes in process and check awareness level of branch staff for sales and service related process.
o Update on ongoing contest and action plan to improve performance in the contest.
o Appreciate and recognize key achiever of the day and key achievement can be either in sales or service or both.
o Any unusual event at the branch or bank and learning/ precautions at the branch.
* Liaison with various departments like Training, BCU, Clearing, CPC, Compliance, Trade Services and various support functions of the bank for seamless business of the branch.
* Closely track business pipelines of ROs, BRMs and BBRMs across various products and ensure that pipelines are in line with business target of the branch through the KISSS System/SIEBEL CRM.
* Closely track Welcome Call quality and random check of customer profile sheet of newly acquired customers before being processed for account opening.
* Closely track all customer engagement initiative and ensure flawless execution of task assigned to branch team.
* Reviews with sales manager-Quality and quantity of acquisition and ensuring OASIS functions seamlessly at the branch.
* Tracking SOPs/Training of ROs, BRMs, and BBRMs and providing valuable inputs for scoring better SOP scores.

Experience	1 - 7 Years
Salary	4 Lac To 12 Lac P.A.
Industry	Financial Services / Banking, Investments / Insurance / Stock Market / Loan
Qualification	Professional Degree, Other Bachelor Degree
Key Skills	CASA Team Handling Banking Sales Insurance Sales Branch Banking Retail Banking Sales Team Management Business Development Branch Manager Walk In

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