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Job openings for Area Business Manager in Kolkata

Female - Area Business Head - Phone Sales

Kolkata

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ABH is responsible for Training, hand holding the team and build relationship with the
distributor. He / She will also be responsible for achieving the sales target and maintain
quality service standards.
Campaign Management
▪ Daily morning huddle & day end review with the team on all running campaigns.
▪ Set the tone and asking rate for the day in the morning huddle.
▪ Ensure Call back are attended by the team.
▪ Ensure confirmed appointments are scheduled for the field.
▪ Daily Monitor ANI/CFR till closed therefore, ensuring 80% Login to issuance.
▪ Ensure seamless execution of ongoing campaigns.
Telephonic Sales & Service Conversion
▪ Should always be on the floor.
▪ Should actively listen to the calls and barge in if necessary: for effective delivery by
the caller.
▪ Give regular feedback and inputs to the caller for bettering the call quality.
▪ Should ensure Call Quality is never compromised.
Target Orientation
▪ Should always be abreast of the current business situation like no. Of leads,
conversion %, business numbers, call numbers.
Training
• Regular training to be imparted to the team.
• To clearly analyse from the calls/data of the caller if call opening/closure is a
problem and lead by example.
Team Management and Sales target achievement
▪ Ensure excellent handholding to maximize productivity.
▪ Ensure and demonstrate supportive behaviour to the team.
▪ Ensure and demonstrate supportive behaviour with other functions in the
organisation.

Experience	5 - 7 Years
Salary	7 Lac To 10 Lac P.A.
Industry	Sales & Marketing / Business Development / Telecaller
Qualification
Key Skills	Banca Life Insurance Phone Sales Telesales Team Management

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