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Bhiwadi
Profile- Tele Sales Officer
Please find the JD details:
1. Cross sell credit card and other banking products like loans & insurance on phone call.
2.Clarifications & queries on billing, payment confirmation, charges, EMI details, statement of account etc.
3.Handling requests such as Debit / Credit Card Pin, NetBanking Password, PIN / IPIN statement of account, Fixed Deposit advice etc on phone call.
4.Responding to customers with the resolution within the defined TATs.
5.Process the requests as per defined process, while ensuring adherence to the customer authentication process.
6.Answering customer calls within the specified call answer time.
7.Provide services to Walk-In customers
Experience | 1 - 7 Years |
Salary | 1 Lac 25 Thousand To 2 Lac 75 Thousand P.A. |
Industry | Financial Services / Banking, Investments / Insurance / Stock Market / Loan |
Qualification | Other Bachelor Degree |
Key Skills | sales tele telesales Telecaller customer service customer care Calling walk in |
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