Job openings for forecaster in gurgaon mumbai chennai hyderabad

Find your ideal job

Keyword

Location

Functional Area

Experience

Forecaster - WFM

Gurgaon, Mumbai, Chennai, Hyderabad

Job Description Forecaster Role;
Duties and Responsibilities May Include:
1. Creates short-term forecasts derived from understood business drivers to determine required
staffing levels by projecting call volumes, call duration, and required staffing levels using current
trends and historical data.
2. Defines short-term projections across multiple accounts for multiple contact types based on
customer requirements, historical, and future trends.
3. Forecasting is prepared with both utilization of forecasting software (R-studio) and with Excel
spreadsheet programs developed and customized by the analyst.
4. Runs and analyzes reports with the result of making recommendations for adjusting staffing
levels to meet departmental productivity and profitability goals.
5. Facilitates short-term forecasting discussions with necessary stakeholders.
6. Completes root-cause analysis to determine and quantify reasons for forecast variance and
recommends changes to enhance forecast accuracy and effectiveness.
7. Provides “what-if” analysis and recommendations to improve staffing levels and efficiency,
working with Contact Center Consulting to determine the best skilling mix and allocations.
8. Assists during new account sales process by producing staffing projections.
Skills Required:

1. Advanced knowledge of call center management and all related calculations
2. Advanced knowledge of various forecasting software & models
3. Strong analysis skills, understanding complex formulas, data transformations and record
keys from multiple sources
4. Strong organizational skills
5. Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to
detail
6. Strong interpersonal skills
7. Ability to communicate call center data/forecasts to all levels of employees in an
understandable fashion
8. Effective organizational and time management skills
9. Ability to work independently with minimal supervision
10. Capability of problem-solving.

Experience	3 - 9 Years
Salary	6 Lac To 8 Lac P.A.
Industry	Corporate Planning & Strategy / Management Consulting
Qualification	Secondary School, Other Bachelor Degree
Key Skills	Rstudio Forecasting Forecasting software sales process call center management walk in

About Company

Contact Person	Shaila Kawal
Mobile	9997994115
Email ID	skywingsadvisors3@gmail.com

Jobs by Location

Mumbai (269) Chennai (248) Bangalore (236) Kolkata (186) Ahmedabad (173) Surat (160) Hyderabad (142) Raipur (135) Vadodara (135) Pune (129) Jaipur (127) Dehradun (127) Indore (115) Bhopal (113) Delhi (108) Coimbatore (103) Kochi (101) Rajkot (84) Chandigarh (83) Gurgaon (79) Guntur (78) Nagpur (77) Bilaspur (75) Visakhapatnam (72) Nashik (69) Guwahati (69) Anand (69) Vijayawada (68) East Godavari (65) Bharuch (65) Madurai (62) Ludhiana (58) Vapi (58) Gwalior (57) Vellore (56) Mysore (55) Thrissur (54) Lucknow (53) Kurnool (53) Srikakulam (52) Patna (52) Rajahmundry (50) Udaipur (49) Salem (48) Korba (46) Thanjavur (46) Jabalpur (45) Tiruchirappalli (45) Nellore (45) Kanchipuram (44) Bhubaneswar (44) Navi Mumbai (43) Tirupati (43) Aurangabad (43) Chittoor (43) Bhilai Nagar (42) Amritsar (42) Erode (41) Bareilly (40) Agra (40) Tirunelveli (39) Noida (39) Rohtak (39) Thiruvananthapuram (39) Surguja (39) Thane (38) Kanpur (38) Hisar (38) Ernakulam (37) Jalandhar (37) Haridwar (37) Ambala (37) Vizianagaram (37) Ranchi (36) Anantapur (36) Navsari (36) Ajmer (35) Hubli (35) Sonitpur (35) West Godavari (35) Prayagraj (34) Yamunanagar (34) Kurukshetra (34) Siliguri (33) Prakasam (33) Mehsana (32) Ujjain (32) Kolhapur (31) Mangalore (31) Kottayam (31) Nagaon (31) Faridabad (31) Cuddalore (31) Purba Medinipur (30) Shillong (30) Sonipat (30) Goa (30) Jodhpur (30) Jagdalpur (30) Shimla (30) Udupi (30) Dhanbad (29) Kheda (29) Karnal (29) Muzaffarpur (29) Puducherry (29) Nainital (29) Bellary (29) Kadapa (28) Hassan (28) Gorakhpur (28) Varanasi (28) Akola (28) Amravati (28) Udham Singh Nagar (28) Namakkal (27) Agartala (27) Ahmednagar (27) Valsad (27) Bhavnagar (27) Ratlam (27) Howrah (27) Alwar (27) Cuttack (27) Dewas (27) Shimoga (27) Kozhikode (26) Solapur (26) Sangli (26) Belagavi (26) Karimnagar (26) Tinsukia (25) Gandhidham (25) Bikaner (25) Saharanpur (25) Chandrapur (25) Jamshedpur (25) Durg (25) Tumkur (24) Gaya (24) Alappuzha (24) Gulbarga (24) Imphal (24) Dibrugarh (24) Durgapur (24) Karur (23) Kannur (23) Moradabad (23) Davanagere (23) Bhuj (23) Tiruppur (23) Jhansi (23) Cachar (22) Ghaziabad (22) Asansol (22) Patiala (22) Malappuram (22) Jamnagar (21) Kullu (21) Sikar (21) Dhamtari (21) Bijnor (21) Gandhinagar (20) Krishna (20) Panipat (20) Bokaro (20) Mandya (20) Bijapur (20) Thoothukudi (20) Jalgaon (20) Ratnagiri (19) Hooghly (19) Kolar (19) Raigarh (19) Nizamabad (19) Pali (19) Bongaigaon (19) Golaghat (19) Bahadurgarh (19) Aligarh (19) Bhilwara (18) Latur (18) Satna (18) Sivaganga (18) Meerut (18) Pathanamthitta (18) Panchkula (18) Firozabad (18) Dharwad (18) Virudhunagar (18) Hojai (18) Kanyakumari (18) Jorhat (18) Nalgonda (17) Jhunjhunu (17) Kota (17) Kollam (17) Hazaribagh (16) North 24 Parganas (16) Mandi (16) Rourkela (16) Khammam (16) Chikmagalur (16) Krishnagiri (16) Dindigul (16) Ganjam (16) Solan (16) Raisen (16) Katni (15) Malda (15) Bhagalpur (15) Yavatmal (15) Deoghar (15) Palakkad (15) Neemuch (15) Mathura (15) Dharmapuri (15) Nanded (15) Pathankot (14) Chhindwara (14) Aizawl (14) Sirsa (14) Sri Ganganagar (14) Telangana (14) Mohali (14) Jind (14) Bardhaman (14) Rajnandgaon (14) Palanpur (14) Jhalawar (13) Sivasagar (13) Sagar (13) Sambalpur (13) Chamoli (13) Tamil Nadu (13) Nadia (13) Haveri (13) Kaithal (13) Raichur (13) Gondiya (13) Jammu (13) Vidisha (13) Wardha (12) Dakshina Kannada (12) Satara (12) Warangal Urban (12) Pauri Garhwal (12) Almora (12) Jalpaiguri (12) Morbi (12) Barmer (12) Siddipet (12) Kharagpur (11) Dimapur (11) Cooch Behar (11) East Sikkim (11) Kasaragod (11) Basti (11) South 24 Parganas (11) Darjeeling (11) Jharsuguda (11) Mandsaur (11) Junagadh (11) Jagatsinghapur (11) Kapurthala (10) Saran (10) Singrauli (10) Bhiwani (10) Kangra (10) Muzaffarnagar (10) Uttar Dinajpur (10) Jaunpur (10) Gurdaspur (10) Kanker (10) Porbandar (10) Mahasamund (10) Mancherial (10) Roorkee (10) Dhule (10) Nagapattinam (9) Jashpur (9) Mansa (9) Bulandshahr (9) Aravalli (9) Azamgarh (9) Shahjahanpur (9) Angul (9) Hoshiarpur (9) Srinagar (9) Jagtial (9) Deoria (9) Wayanad (9) Begusarai (9) Khargone (9) Guna (9) Surendranagar (8) Bagalkot (8) Mungeli (8) Moga (8) Bathinda (8) Rewari (8) Greater Noida (8) Kamareddy (8) Birbhum (8) Bilaspur (8) Raigad (8) Betul (8) Farrukhabad (8) Sabarkantha (8) Janjgir-Champa (7) Peddapalli (7) Champawat (7) Andhra Pradesh (7) Balasore (7) Rupnagar (7) Khandwa (7) Dhar (7) Nagaur (7) Purulia (7) Banda (7) Gadag (7) Muktsar (7) Sitapur (7) Jalna (7) Shahid Bhagat Singh Nagar (7) Rishikesh (7) Etawah (7) Tiruvannamalai (7) Hoshangabad (7) Delhi NCR (7) Jhabua (6) Churu (6) Kandhamal (6) Bidar (6) Seoni (6) Nilgiris (6) Bhimavaram (6) Uttarkashi (6) Balaghat (6) Faridkot (6) Bageshwar (6) Umaria (6) Munger (6) Berhampur (6) Daman (6) Jalor (6) Silvassa (6) Rudrapur (6) Bhadrak (6) Murshidabad (6) Firozpur (6) Idukki (6) Rajsamand (6) Baran (6) Samastipur (6) Chamarajanagar (6) Barabanki (5) Dhubri (5) Rayagada (5) Pithoragarh (5) Sehore (5) Rudra Prayag (5) Chikkamagaluru (5) Chitradurga (5) Kerala (5) Darbhanga (5) Uttara Kannada (5) Zirakpur (5) Pudukkottai (5) Nirmal (5) Adilabad (5) Thiruvallur (5) Fazilka (5) Thiruvarur (5) Ramgarh (5) Sangrur (5) Fatehgarh Sahib (5) Kodagu (5) Tarn Taran (5) Bundi (5) Bharatpur (5) Chhatarpur (5) Etah (5) Sundargarh (5) Chittorgarh (5) Kohima (5) Faizabad (5) Kamrup (5) East Champaran (5) Sawai Madhopur (5) Hanumangarh (5) Bhojpur (4) Mahbubnagar (4) Rewa (4) Kalahandi (4) Port Blair (4) Koppal (4) Balrampur (4) Chikkaballapur (4) Khordha (4) Bahraich (4) Ghazipur (4) Ramanathapuram (4) Tehri Garhwal (4) Fatehabad (4) Bombooflat (4) Surajpur (4) Paschim Bardhaman (4) Himachal Pradesh (4) Mirzapur (4) Kabirdham (4) Budaun (4) Dausa (4) Tikamgarh (4) Balrampur-Ramanujgan (4) Barwani (4) Ambedkar Nagar (4) Parbhani (4) Hamirpur (4) Bankura (4) Suryapet (3) Kaushambi (3) West Garo Hills (3) Unnao (3) Viluppuram (3) Hapur (3) Baghpat (3) Dakshin Dinajpur (3) Itanagar (3) Jalaun (3) Katihar (3) North Tripura (3) Amroha (3) Burhanpur (3) Jaisalmer (3) Palghar (3) Tonk (3) Bargarh (3) Ballia (3) West Bengal (3) West Singhbhum (3) Sangareddy (3) Medchal (3) Shahdol (3) Aurangabad (3) Morena (3) Baramulla (3) Gonda (3) Kendujhar (3) Rampur (3) Bhadradri Kothagudem (3) Purnia (3) Ballari (3) Bhiwadi (3) Rangareddy (3) South Sikkim (2) Datia (2) Gujarat (2) Lalitpur (2) Palwal (2) Harda (2) Gautam Budh Nagar (2) Ariyalur (2) Bhandara (2) Barnala (2) Jangaon (2) Alipurduar (2) Narsimhapur (2) Kishanganj (2) Koch Bihar (2) Jamui (2) Pilibhit (2) Perambalur (2) Nayagarh (2) Sitamarhi (2) Panchmahal (2) Auraiya (2) Ooty (2) Madhepura (2) Balangir (2) Chamba (2) Mandla (2) Hardoi (2) Kalimpong (2) Giridih (2) Sheikhpura (2) Dadra & Nagar Haveli (2) Medinipur (2) Banka (2) Una (2) Hathras (2) Theni (2) Osmanabad (2) Jharkhand (2) Sultanpur (2) Ranga Reddy (2) Lakhimpur (2) Puri (2) Chhattisgarh (2) Warangal (2) Sonbhadra (2) Banswara (2) Panna (2) Sambhal (2) Mayurbhanj (2) Jhajjar (2) Sidhi (2) RaeBareli (2) Madhubani (2) Bhind (2) Koriya (2) Mahendragarh (2) Nalanda (2) Bastar (2) Siwan (2) Fatehpur (2) Lakhimpur Kheri (2) Paschim Medinipur (2) Rajarhat (1) Anantnag (1) Anuppur (1) Gopalganj (1) Jhargram (1) Mau (1) Secunderabad (1) Nandurbar (1) Udalguri (1) Yadgir (1) Jogulamba Gadwal (1) Barpeta (1) Shajapur (1) Shamli (1) Kasganj (1) Kokrajhar (1) West Tripura (1) Balod (1) Chengalpattu (1) Khagaria (1) Maharashtra (1) Koraput (1) Sirsilla (1) Chatra (1) Buldhana (1) Sahibganj (1) Virar (1) Deogarh (1) Godda (1) Pratapgarh (1) Dungarpur (1) Kodarma (1) Gumla (1) Lakhisarai (1) Simdega (1) Purbi Singhbhum (1) Haldwani (1) Bhadohi (1) Sirmour (1) Palamu (1) Odisha (1) Karbi Anglong (1) Sirohi (1) Sheopur (1) Subarnapur (1) Saharsa (1) Siddharth Nagar (1) Ichalkaranji (1) Andaman & Nicobar (1) Bishnupur (1) Hajipur (1) Jeypore (1) Mangaldoi (1) Ashoknagar (1) Kachchh (1) Kathua (1) Thoubal (1) Shivpuri (1) Nuh (1) Dahod (1) Udhampur (1) Dindori (1) West Champaran (1) Bhutan (4) View More