Skywings Advisors Private Limited

Hiring for Quality Analyst - Navi Mumbai


VACANCY DETAILS

Job Title Hiring for Quality Analyst - Navi Mumbai
Gender Preference Any
Number Of Vacancy 10
Industry Area ITES, BPO, KPO, LPO, Customer Service, Operations
Key Skills Quality assurance,Quality Coach,Quality Anlayst
Qualification Other Bachelor Degree
Salary (Per Annum) 80 Thousand To 2 Lac 50 Thousand
Work Experience 1 - 4 Years
Job Requirement Requirement: Quality Assurance Analyst

Department: Operations
Skills: Call Auditing

No of Positions: 10
Experience: Min: 1 Year and above
Priority : High
Required Education: Under Graduate

Requirement Locations: Navi Mumbai ( Only candidate having Experience in BPO segment)

CTC: 2.8 LPA (Depends on last drawn salary Plus lucrative incentive)


Key responsibilities:
• Need to do Quality checks of call center (Inbound/Outbound), Back Office operations, UW, HV, CPU
• Should be familiar with the audit sheet (Critical/non critical error)
• Required to compile audit results of the team in excel.
• Should be able to handle a team /mentor a team.
• Should have atleast 3 years of experience in transactional quality
• Should have good aptitude, experience and knowledge of transactional quality.

Key competencies required:

• Should be flexible enough to work in multiple shifts.
• Should have good computer usage knowledge.
• Strong analytical skills.
• Good communication skills.
• Good time management skills.


JOB LOCATION

Job Country India
Job State / U.T. Maharashtra
Job City Navi Mumbai


COMPANY PROFILE

Company Name Home Credit India Finance Pvt Ltd
About Company Home Credit India is part of the international Home Credit Group that began operations in Prague, Czech Republic and that has a presence across ten countries in Europe and Asia today. After setting up business in India in 2012, we are one of Indiaâs fastest growing Non-Banking Financial Companies (NBFCs) with operations in over 50 cities across 14 states and counting.


CONTACT DETAILS

Email ID anjali@assuredjob.com