Skywings Advisors Private Limited

Hiring For Quality Analyst - Navi Mumbai

1 - 4 Years

Thane, Navi Mumbai


Job Description

Requirement: Quality Assurance Analyst

Department: Operations
Skills: Call Auditing

No of Positions: 10
Experience: Min: 1 Year and above
Priority : High
Required Education: Under Graduate

Requirement Locations: Navi Mumbai ( Only candidate having Experience in BPO segment)

CTC: 2.8 LPA (Depends on last drawn salary Plus lucrative incentive)


Key responsibilities:
• Need to do Quality checks of call center (Inbound/Outbound), Back Office operations, UW, HV, CPU
• Should be familiar with the audit sheet (Critical/non critical error)
• Required to compile audit results of the team in excel.
• Should be able to handle a team /mentor a team.
• Should have atleast 3 years of experience in transactional quality
• Should have good aptitude, experience and knowledge of transactional quality.

Key competencies required:

• Should be flexible enough to work in multiple shifts.
• Should have good computer usage knowledge.
• Strong analytical skills.
• Good communication skills.
• Good time management skills.

Salary 80 Thousand To 2 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 1 - 4 Years
Qualification Other Bachelor Degree

Key Skills

Quality assurance Quality Coach Quality Anlayst

Company Profile

Company Name

Home Credit India Finance Pvt Ltd

About Company Home Credit India is part of the international Home Credit Group that began operations in Prague, Czech Republic and that has a presence across ten countries in Europe and Asia today. After setting up business in India in 2012, we are one of Indiaâs fastest growing Non-Banking Financial Companies (NBFCs) with operations in over 50 cities across 14 states and counting.
Email ID anjali@assuredjob.com

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