Job openings for virtual care officer in bhubaneswar

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Virtual Care Officer

Bhubaneswar

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Responsible for ensuring delivery of competent and consistent service in line with set standards that results in

an enhanced customer experience for bank customers.

 Ensure Out calling is done to Customers for clarifying customer queries on transaction declined due

to card control not enabled, Renewal and upgrade customers for welcome call/feature

enforcement

 To ensure that the defined benchmarks on service experience, call handling time, quality …etc

parameters are met consistently , including the call productivity standard

 To ensure zero defects processing of all customer requests

 To ensure complete and accurate resolution within the defined TATs.

 To ensure process compliance as per the set Audit and SQ guidelines.
; Fresher and experienced both can apply .

Regards
Mohit

Experience	0 - 6 Years
Salary	1 Lac 50 Thousand To 2 Lac 50 Thousand P.A.
Industry	Financial Services / Banking, Investments / Insurance / Stock Market / Loan
Qualification	Other Bachelor Degree
Key Skills	Voice Customer care Cold Calling Customer Service Cross Selling Banking Sales Virtual Care walk in

About Company

Contact Person	Mohit
Mobile	9759214478
Email ID	skywingsadvisors26@gmail.com

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