hr@assuredjob.com |
+91-8860159136 |
Mohali
Outbound Customer Care/ Phone Banking
- Banking
- Fresher or exp in voice process/ BPO can apply
upto - 2.55 Lacs per annum (Fixed)
- Graduates ( Any Stream )
Only Female Candidates Required
Responsible for ensuring delivery of competent and consistent service in line with set standards that results in
an enhanced customer experience for bank customers.
? Ensure Outcalling is done to Customers for clarifying customer queries on transaction declined due
to card control not enabled, Renewal and upgrade customers for welcome call/feature
enforcement
? To ensure that the defined benchmarks on service experience, call handling time, quality …etc
parameters are met consistently , including the call productivity standard
? To ensure zero defects processing of all customer requests
? To ensure complete and accurate resolution within the defined TATs.
? To ensure process compliance as per the set Audit and SQ guidelines.
Industry
Staffing & Recruiting
Employment Type
Full-time
Experience | 0 - 5 Years |
Salary | 2 Lac To 2 Lac 50 Thousand P.A. |
Industry | Financial Services / Banking, Investments / Insurance / Stock Market / Loan |
Qualification | Other Bachelor Degree |
Key Skills | Telecaller Tele Sales Officer Tele Bpo Fresher Customer Care |
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